Carry Kuma Logo

    HKTVmall Third-Party Logistics Services

    Carry Kuma provides dedicated third-party logistics solutions for HKTVmall merchants, including storage, order processing, packing and delivery. Our team picks orders accurately every day, packages them strictly in accordance with HKTVmall requirements, and delivers them to the HKTVmall logistics centre on the same day. We ensure smooth, on-time order fulfilment, reducing merchants' logistics workload so they can focus on growing their business.

    HKTVmall E-commerce Logistics

    Service Process
    Professional and Safe Storage
    01
    Professional and Safe Storage
    When products arrive at Carry Kuma warehouse, systematic receiving and smart storage allocation will be processed for flawless inventory control.
    Efficient Order Processing
    02
    Efficient Order Processing
    Orders cut off daily at 1 PM, with same-day picking and packing to ensure fast and accurate delivery.
    HKTVmall-Compliant Packaging
    03
    HKTVmall-Compliant Packaging
    Packaging is strictly in accordance with HKTVmall specifications to meet delivery standards and ensure that goods arrive at the logistics centre in good condition.
    Same-Day Pack & Ship
    04
    Same-Day Pack & Ship
    From 15:00 to 18:00 daily, the orders to be shipped are handed over to the designated transportation company to ensure timely delivery to the HKTVmall logistics centre.

    Frequently Asked Questions

    What are the benefits of third-party logistics for HKTVmall merchants?

    For HKTVmall merchants, third-party logistics saves time and labour while enabling fast order fulfilment. Merchants do not need to build their own warehouses or hire extensive warehouse and delivery teams. They can focus on inbound stock and product listing, while professional logistics teams manage receiving, storage, picking, packing, and delivery, significantly reducing fixed costs. Automated inventory management and standardised processes also speed up dispatch and reduce errors. Combined with HKTVmall's fast delivery services, this can improve conversion rates and customer satisfaction, helping merchants build a reliable, fast-delivery brand image on the platform.

    How much does HKTVmall 3PL cost?

    Carry Kuma's monthly e-commerce logistics plan is a one-stop warehousing and fulfilment solution. It includes free API integration with Shopline and Shopify and supports HKTVmall dispatch deadlines. Services are available through Basic, Advanced, and Custom plans, all with free inbound handling, so merchants can leave complex logistics operations behind and focus on their core business and market expansion.

    What is the HKTVmall 3PL fulfilment process?

    After products arrive at the Carry Kuma warehouse, our system quickly completes receiving, smart classification, and shelving. Our dedicated management portal and API integrations with e-commerce platforms confirm orders in real time and manage inventory accurately without manual processing. After the daily order cut-off, we promptly pick items and pack them in strict accordance with the required standards. Goods are then handed to the designated carrier for same-day dispatch, with end-to-end status tracking to ensure they arrive on time and in good condition.

    Keeping up with HKTVmall's fulfilment schedule used to be very stressful, but handing it to Carry Kuma has made things much easier. The team is highly familiar with HKTVmall's inbound requirements, and handles labelling and packing professionally. Even during major promotions with a surge in orders, they maintain efficient dispatch and on-time delivery, greatly improving our store's customer ratings.

    1

    L. Lee

    January 15, 2026

    As an HKTVmall merchant, packing orders and arranging logistics used to take a huge amount of effort. Since using Carry Kuma's one-stop warehousing and logistics service, the integration process has been smooth, and customer service has been quick and flexible. The pricing is reasonable and transparent, giving us more time to focus on product development and marketing. Highly recommended for e-commerce sellers who want to improve operational efficiency.

    2

    N. Ng

    March 22, 2026

    Since entrusting our HKTVmall goods to Carry Kuma, inventory data has become easy to understand and inbound and outbound records are very clear. Our previous concerns about missed shipments, incorrect shipments, and inventory discrepancies have improved significantly, saving substantial time on after-sales exchanges and returns. Overall operations are now much smoother.

    3

    C. Chow

    July 8, 2026